RedPear

The Entire Insurance Journey, Inside WhatsApp

RedPear helps Africa's leading insurers sell policies, process claims, and serve customers on the app they already open every day. No downloads, no queues, no paperwork.

M

Maya

Online

Insurance Assistant

Hi Ama πŸ‘‹ What would you like to do today?

I'd like to buy motor insurance.

Great! I'll get a quick quote for you. What type of vehicle do you have?

Toyota Corolla 2018

Perfect. Your comprehensive quote is GHS 1,450 per year. Shall I proceed?

Yes, let's do it.

πŸŽ‰ Payment successful. Your policy is now active.

Type a message...

Trusted by Africa's Leading Insurers

  • Old Mutual
  • Hollard
  • Glico
  • Hollard
  • ILA
  • BAS Capital
  • Glico
  • Sunu
  • Vanguard
  • BAS Capital

Insurance Shouldn't Be Slowed Down by Legacy Systems

Outdated systems, manual workflows, and fragmented customer experiences slow business growth. RedPear helps organizations simplify operations through intelligent technology.

Manual Claims Processing

Lengthy approval cycles reduce efficiency and customer satisfaction.

Claims Pipeline

Avg. 14 days
1

Claim Submitted

Auto
+2 days
2

Manual Review

+8 days
3

Approval

Pending

Bottleneck Detected

8 claims awaiting manual adjuster

Disconnected Systems

Disconnected tools create operational complexity and duplicate work.

System Topology

4 disconnected
CRM
βœ•
Claims
βœ•
Policy
Billing
Isolated silo
No sync
Core
Isolated silo

Data Lost in Transit

Manual re-entry required across 4 systems

Poor Customer Experience

Customers expect faster, digital-first insurance services.

Customer Journey

68% Drop-off
Expected
Fast
Reality
Stuck

Paper Form Required

Print, sign, scan, email

3 days

On Hold

Connecting...
45 min

Customer Drops Off

68% abandon at this stage

Lost
NPS
βˆ’32

Limited Insights

Without real-time analytics, making informed business decisions becomes difficult.

Analytics Dashboard

Data Missing

Policy Sales - Last 6 Months

Jul
Aug
?
Sep
Oct
?
Nov
Dec

Renewals

-

No data source

Revenue

$24k

Stale - 30d ago

Claims

?

Blind spot

No Real-Time Visibility

Decisions made on incomplete data

Solutions Built for Modern Insurance Organizations

Everything your organization needs to streamline operations, engage customers, and grow confidently.

AI Solutions

Empower your service teams with intelligent virtual assistants natively processing end-to-end user requests over WhatsApp.

A WhatsApp conversation where the RedPear assistant renews a vehicle policy and confirms payment

Insurance Platforms

Seamless multi-tenant core administration system for distributors and agents.

The RedPear policies dashboard listing active, review, pending and expired policies

Analytics & Insights

Detailed metrics on conversion rates, drop-offs, and claims volume.

Premium Revenue

This Yr
Last Yr
4k2k0
$3.8k
JanFebMarAprMayJun

WhatsApp Solutions

Turn chat windows into robust, transactional self-service hubs.

MMaya
9:41 AM

Hi! I'd like a motor insurance quote. πŸš—

9:40
9:41

Sure! Toyota Corolla 2018 - GHS 1,450/yr πŸŽ‰

Maya is typing...

Digital Transformation

Ditch physical forms. Digitalize entire policy underwriting funnels.

Paper Form
Manual
RedPearinstant
Digital
Live

Consulting & Integration

No rip-and-replace required. Connect seamlessly with modern APIs.

Database
APIRedPear
Payments
WhatsApp
CRM
Stripe

Technology That Works Behind Every Insurance Journey

Built to support insurers with intelligent automation, seamless customer experiences, and enterprise-grade operational visibility.

Automated claims routing and payout confirmation.

Insurers configure complex rules on RedPear's central platform, instantly feeding real-time operational workflows and secure payout APIs.

  • Enterprise security by design (SOC2 Ready)
  • Natively hooks into core insurance systems
  • Live operational oversight dashboards
M

Maya

AI Insurance Assistant Β· Online

Today, 9:41 AM
M

Hi Ama πŸ‘‹ Welcome to RedPear Insurance. I'm Maya, your AI assistant. What can I help you with today?

9:41 AM

I'd like to buy motor insurance for my car. πŸš—

9:42 AM

M

Great! I can help with that. What type of vehicle do you own?

9:42 AM

Toyota Corolla 2018, petrol

9:43 AM

M

πŸ›‘οΈ Comprehensive Motor Quote

Vehicle

Toyota Corolla 2018

Coverage

Comprehensive


Annual Premium

GHS 1,450

Accept & PayDecline

9:44 AM

Yes, let's proceed! πŸŽ‰

9:45 AM

M

βœ“ Payment Successful

πŸŽ‰ Your policy is now active! Policy ID: POL-00241. Check your WhatsApp for the certificate.

9:45 AM

Type a message...

Designed for Organizations Across Africa

Flexible solutions that adapt to different industries and operational needs.

Insurance Providers

Direct-to-consumer digital policies, automated claims, and core systems support.

Financial Services

Digital policy management, automated claims processing, and end-to-end core systems modernization.

Government

Citizen-facing service portals, compliance-ready platforms, and secure data infrastructure.

Healthcare

Patient management systems, telemedicine platforms, and health records digitization.

Enterprise

Scalable workflow automation, ERP integration, and enterprise-grade digital transformation.

Microfinance

Mobile-first lending platforms, agent network tools, and financial inclusion solutions.

Why Organizations Choose RedPear

Transform operational realities through software designed specifically for the future of insurance.

A security, SLA, infrastructure and compliance ring around a central shield, with node, storage and user status chips

Enterprise Ready

Engineered to scale securely with enterprise-level security, SLAs, and infrastructure robustly handling millions of transactions.

A chat asking how to automate follow-ups, with an AI card suggesting a playbook and offering Run and Edit actions

AI Powered

Natively integrated generative-agent pipelines enabling seamless complex customer conversations and smart operational auto-routing.

A padlocked shield linked to user, verification, blocking and database nodes

Secure Infrastructure

Fully end-to-end encrypted messaging pipelines running strictly in tandem with certified cloud data environments.

A row of contact channels β€” chat, email, phone, desktop, mobile and social β€” funnelling into a single customer group

Customer Focused

Dramatically lower drop-off rates and drive continuous customer retention by offering service on the platforms they use daily.

Helping Organizations Modernize Insurance

See how leaders are deploying chat-native experiences to redefine claims and distribution.

"Our claims cycle dropped from 8 days to under 2 minutes for standard automotive claims. Customers just snap a photo, upload it, and get paid instantly via Mobile Money."

Kofi Antwi

VP of Claims Β· Star Alliance Assurance

"Integration with our legacy core system was seamless. The API handles high volume securely and complies beautifully with local regional compliance standards."

Zola Ndlovu

Chief Technology Officer Β· Vanguard Protection

β€œRedPear transformed how we process claims. What used to take weeks now happens in real-time, and our customers have never been more satisfied with the experience.”

Amara Okafor

Head of Digital Innovation Β· Meridian Insurance

β€œThe AI-powered routing has cut our response times by 60%. Our agents now focus on complex cases while routine queries are handled automatically with impressive accuracy.”

Kwame Mensah

VP of Operations Β· Atlas Financial Group

Insights & Resources

Stay informed with the latest thinking on insurance innovation, AI, customer engagement, and digital transformation.

An abstract circuit-board arrow motif in red on a dark background

CONVERSATIONAL AI

5 min read

Why WhatsApp is the Ultimate Insurance Distribution Engine

Explore how chat ecosystems remove friction from policy sales and increase regional customer lifetime value.

A bright open-plan office with workstations around a round meeting table

DIGITAL TRANSFORMATION

8 min read

Ditching the Queues: Modernizing the Claims Pipeline

How automated visual verification and programmatic rules reduce claims processing time from days to seconds.

A glowing padlock inside a shield over a network of data pathways

ENTERPRISE TECH

6 min read

Designing Secure Chat Pipelines for Insurers

A deep dive into end-to-end data encryption, compliance and legacy system integration for technical leaders.

Ready to Modernize Your Insurance Operations?

Let's build faster, smarter, and more connected insurance experiences together. Book a dedicated technical briefing with our team.

Book A Demo